The Ghana Revenue Authority (GRA) has refuted social media allegations that Customs officers at Kotoka International Airport (KIA) engaged in extortion or unfair treatment after a traveller was charged GH¢12,690.63 in import duties.
In a press release on Thursday, December 11, 2025, the Authority acknowledged the traveller’s discomfort but said online accounts misrepresented the facts.
According to the GRA, the traveller arrived on December 5, 2025, carrying 18 mobile phones and multiple electronic accessories—quantities exceeding the personal concession allowed under the Exemptions Act, 2022 (Act 1083). Because the goods were undeclared, Customs officers issued a Bill of Entry (BOE No. 41225803295), assessed the duty through the Integrated Customs Management System (ICUMS), and provided an official receipt.
“All actions taken were consistent with customs regulations and the laws governing imports,” the Authority said, stressing that the traveller was not detained, no goods were confiscated, and officers acted lawfully and professionally throughout.
The GRA urged the public, especially returning travellers, to declare all dutiable goods, particularly in commercial quantities, to avoid inconvenience. Travellers with concerns are encouraged to engage Customs officers for clarification upon arrival.
The Authority reaffirmed its commitment to transparency, fairness, and efficient service delivery at all ports of entry.
Source:Lovinghananews.com
