Bills Micro-Credit suspends officers over altercation with customer, hands them over to police

Management of Bills Micro-Credit Limited says it has suspended its field officers involved in a viral altercation with a woman and handed them over to the Ghana Police Service for investigation.

The decision follows an earlier statement issued by the company after a video circulating on social media showed some of its officers engaged in a confrontation with a woman who was carrying a baby.

In the initial statement, the company described the incident as a matter of serious concern and said it was working to establish the full facts surrounding what transpired.

According to the company, the footage in circulation suggests that the woman attempted to retrieve a mobile phone from one of the officers while holding a baby, during which she unfortunately fell.